Here are some questions we come across the most. If you have other questions or comments, please contact us here.
Where are you located and where can I find you?
#102 333-25th Street East, Saskatoon, SK S7K 0L4 – We are located on the corner of 4th Avenue and 25th Street East. Our EXACT location can also be found on Google Maps.
What locations do you ship to?
306 Tactical ships CANADA wide.
Our team will contact you directly by phone when your order is ready for pickup. Payment confirmation emails are NOT pickup verification notices.
When will my order be shipped?
Lead time to delivery is 24-48 hours for IN STOCK goods, and APPROXIMATELY 1-3 weeks for items not presently in stock. Not all items on the website are in stock. Please call in PRIOR to placing an order to ensure all items are in stock.
What shipping options do I have, how much, and what is the cost?
We ship all items through Canada Post. Rates can be found at Canada Post
How do I check on my order while I am waiting for it to arrive?
A tracking order will be provided to you via e-mail, once your order is shipped from our store.
Does the product have a warranty?
Some products do. Please check our website Warranty and Repair tab on the bottom of our Home Page.
How do I return a product?
How can I find the stores policy on returns?
Simply click on the Shipping and Returns link at the bottom of our website.
Why was my return rejected?
It did not meet the Warranty or Store Criteria. Please contact us directly at 306-934-TACT (8228) for further clarification.
When do I get my refund?
Once your return has been received and approved, your refund will be processed. Depending on what credit card you have, it can take 2-5 days BUSINESS DAYS for the refund to show up on your credit card/statement.
Are you open on weekends? What are your store hours?
306 Tactical is open Monday to Friday 9:00am-4:30pm & Saturday's 11am-4pm.
Do you sell to the public?
Yes. However, identification is required for the purchase of Batons, Handcuffs, and Kevlar Vests, as they are ONLY sold to Law Enforcement & Security.
How do I know you have received my order?
You will receive e-mail confirmation with status update. If you do not receive an e-mail, please contact the store directly at 306-934-TACT (8228).
Do I need to pay via credit card?
Yes, all online orders must be paid via credit card. However, if you are an Account Holder or have a Purchase Order, such as SPS, Corrections, Military, EMS, please contact the store directly to place an order.
When is my credit card charged?
Is everything in stock?
The majority of our products are in stock or at our warehouse. However, due to high demand, we CANNOT guarantee this, as popular items may be back ordered from time to time.
Can I order online and pick up in store?
When will I receive my order?
This is dependent on what shipping option you picked through Canada Post, as well as whether all items purchased are in stock.
Do I need to sign for delivery?
Do you provide custom quotes for large orders?
Do you provide discount to Military/Law Enforcement/EMS?
Yes, 10% off your entire order on regularly priced items. PLEASE NOTE, this discount is for IN-STORE purchases ONLY, and I.D. must be shown at the time of purchase. Once your items are paid for, we CAN NOT credit you a discount.
Are you open on Statutory Holidays?
No, we are closed. However, our online store is open 24 hours a day, 7 days a week.
What methods of payment do you accept?
We accept all major credit cards EXCEPT Amex, and America Express.